Hiring

We’re Hiring!

Hi there! We’re a growing business looking for amazing soul to join our team! 🙌

About the Position:

Two Part-Time Virtual Assistant Rockstars! 

This is an hourly contract position Monday – Friday during CST hours for 5- 10 hours per week / 40 hours per month. However, we would like someone who has the bandwidth to take on additional hours in the future. We specifically want someone who can commit to an ongoing VA relationship and who is excited to grow with our company.

If you have 1+ years of experience in virtual customer support with excellent people and communication skills, a dedicated work ethic, organizational skills, and are well versed in G-Suite, Streak, Slack, and Zoom, then we’d love to have you on Team PLC!

We’re also looking for another person to have 1+ years of experience in launch, product, technical skills and with excellent people and communication skills, a dedicated work ethic, organizational skills, and are well versed in programs such as WordPress, Airtable, Zapier, Thrivecart, Leadpages, Converkit and Facebook groups, Facebook pages, Instagram, and Pinterest.

Our Mission and Values:

Our mission at Pink Lemonade Company is to empower women by helping them transform their lives through creativity and possibility. We believe that having an attitude of gratitude and an abundance mindset are essential ingredients. At Pink Lemonade Company we believe that we get what we believe we can have. 

Core Value 1 We believe in creativity. We believe that we all can uncover possibility through creativity. When we align with our true creative self and create from that space, possibility appears. As women, we believe we can create our own freedom and success on our own terms.

Core Value 2 We believe in community. We strive to create an environment that places the importance of community over competition. We believe we can all win. By supporting each other and cheering each other on, we create an empowering environment. 

Core Value 3 We believe in passion. Passion is at the heart of all we do. We connect every aspect of our work with passion and enthusiasm as we know that energy reaches far beyond what is seen but rather what can be felt. 

Core Value 4 We believe in good work. We strive to create quality work in all that we do – from the smallest task to the biggest project – while consistently having fun and recognizing our soul’s need to play and be creative. 

Core Value 5 We believe in holding space. We hold space for the women who courageously use their creativity and curiosity and are brave enough to move away from the status quo. We are here to live our lives on purpose, with determination, while helping others do the same. 

About you:

• First and foremost: Customer Service is your Jam! You’re incredibly well-versed in the CS world and you want to take care of our customers in a way that you want to be taken care of. 
• You’ve got an easy-going, positive, “can-do” attitude. 
• You are a proactive communicator who understands and values the importance of over-communication within the online space.
• You are a solution-based thinker who investigates why things went wrong with the goal of improving the process. You believe that a process problem lies at the root of every apparent people problem.
• You are reliable and always on top of your tasks and do not require constant supervision to ensure tasks are completed.
• You love being a part of a team and are open to taking direction.
• You know when to accommodate requests and when to hold your ground while still leaving people feeling good.
• You love working in a virtual working environment and are looking for a stable, supportive environment to freely give your gifts and talents and to find a company to grow with. You want to be part of our mission.
• You hold yourself accountable and you own the results of your position.

Job Responsibilities:

• For CSS: Provide top-notch customer service via email during business hours and within 24 hours Monday thru Friday (9 am – 6 pm CST) The inbox must be checked a minimum of every couple hours daily.
• Assist our members with their accounts on the membership site.
• Obtain customer testimonials, which includes follow-up, thank you emails, and organizing them in Google Drive + Trello

• For General VA: Provide support to Social media Manager and OBM in creating new products, launches, updating programs and courses.

• For Both: Provide quality engagement on all social media platforms that PLC uses.
• Give insightful advice and suggestions for content creation within our branding.
• Using Excel Spreadsheets or Google Docs to update member log.
• Attend a weekly team meeting.

To Apply:

Before clicking on the link below 👇🏼please note you will need the following two items to include in your application. Be sure to have this ready BEFORE starting your application!

1. Please record a 3 minute or shorter video (shot on your phone is fine) explaining why you are the best person for this role! Upload the video to YouTube or use Loom, share, and post the link in the application.
2. Please share any personality tests you’ve taken. If you haven’t taken any, head over to https://www.16personalities.com/free-personality-test and share your results with us in the application.